Most traditional retailers are suffering degradation on their revenue in the past 10 years globally. Finding the growth has been a challenge for both online and offline retailers.
Losing customer, lacking of market strategy, inefficient supply chain and information silos are the status quo of retailers today.
New Retail – Breakthrough of the Status quo.
New Retail is an innovative business model that is believed to help retailer thrive again. New Retail is the integration of online, offline, logistics, and data across a single value chain. The concept emphasizes leveraging big data to harness insights from consumers, merchandise and stores.
New Retail More Than O2O
New Retail is a new business model that shows the trend of retail industry. Comparing to online-to-offline model, it emphasizes on the omni-channel retail integration and the mutual boost on both online and offline; Comparing to traditional retail model, it features retail with the data-driven and customer-centric. Through the innovation of business model, new retail creates different scenarios rather than retail, covering food, social, fans, delivery and experience center for customers. As a result, new retail enriches customer experience and increase customer stickiness.
End-to-end New Retail Solution
– Smart Store Enhance physical store with smart devices to improve customer experience and increase flows.
– E-Commerce Provide dedicated B2B and B2C portal to customers for online-shopping, and E-Commerce platform to keep customer data organized with order tracking and logistics.
– Agile Supply Chain Reform traditional supply chain to an on-demand Purchase, Logistics service interconnected with Retail service centers.
– New Retail Brain Fueled with data, optimize logistics service and store based on AI engine.
Building a New Retail Ecosystem
New Retail Ecosystem empowers the solution with intelligence. Fuel with data mid-end and service mid-end, new retail ecosystem can calculate and provide forecasting to support operation and management decisions in various scenarios such as department store, 3C and food, thus to improve efficiency, reduce the cost and increase profit for traditional retail.
IOT Enabled Retail
Upgrade traditional stores with new techs like face Recognition, interaction screen, ibeacon, e-price tag, AR/ VR to attract customer and to draw flow to online APP.
Shopping experiences are delivered via online and offline channels, in Smart Store and e-Commerce, incorporating entertainment and social networking features.
Agile Supply Chain
Agile Supply Chain digitalizes and reforms the traditional supply chain to meet the demands of C2M business model. It places a solid foundation for New Retail Business.
Empowered by Alibaba Group, the innovative retail business model is proven that can provide the global market with a safer, low risk New Retail Transformation.