Quick as You Wish
Driven by booming services with high broadband and increasing customer experience requirement for better broadband access, FTTx is chosen and being deployed widely by the operators due to technology advantages and high cost performance in comparison with other access means like cable and copper; However, when moving into that field, you probably encounters big challenges like how to construct network reasonably in short time, how to quickly launch services to market, how to efficiently fulfill customer requested services with low OPEX, how to keep high customer satisfaction from both proactive and passive angles? ZSmart QRun (Quick Run) is precisely a tailored & out of the box OSS solution for FTTx with the core objectives of quick enablement across all aspects by Whale Cloud.
The latest ZSmart QRun is a best of suite solution based on ZSmart Digital OSS, it can be deployed on multi-kinds of infrastructure including physical server, virtual machine and cloud, so your team only need to focus on service innovation and customer satisfaction. With the injection of rich FTTx IT project experience & knowledge, ZSmart QRun can help the operator easily & quickly solve all the main challenges in FTTx operation across network construction, operation & maintenance, eventually brings the overall values.
Quick FTTx network construction
The network designing module in ZSmart QRun is a powerful GUI designing platform built on GIS Map, which can be easily integrated with mainstream GIS tools to help the designer perform accurate FTTx network designing rapidly on graphical Interface via simple drawing and clicking operations. At the preparation phase, the engineering staff can make onsite survey and feedback the result directly on the exclusive mobile application; at the high level and low level designing phase, rich assistance functionalities enable the designing staff easily design FTTx from network layout until connection on port and fiber pair level, especially, the system contains rich out of the box auto-designing policies to help the designers more accurately and quickly perform designing; At the network construction phase, multiple types of designing results (e.g.: BOM, Designing paper, Port & Fiber core connection distribution) can be exported out for the construction engineer to execute network construction; finally all the network resources can be synchronized into the resource inventory module for service fulfillment & assurance after network construction is completed; the designing platform also can support collaborative designing by multiple designers in case of a big designing area to shorten the whole network construction duration.
Quick product marketing
For synchronization after network construction mentioned in the chapter above, ZSmart QRun contains a pre-integrated synchronization flow and interface between ZSmart QRun network designing and inventory module. In contrast with the manual way, all the resource data can be managed in a more accurate approach. For field technician & onsite task management, the workforce management module in ZSmart QRun already contains out of the box features against schedules, monitoring and configuration etc., so the system can be quickly deployed and configured in a short time. For service readiness to marketing, the service catalog management module in ZSmart QRun already contains out of the shelf configuration for common services, of course, you can also make changes as your requirement, for a new service, service catalogue can also support rapid modeling via GUI; by those features mentioned here, you can launch a product to market in a short time.
Quick & efficient service fulfillment
There are built-in service fulfillment workflows and pre-integrated interfaces in-between related modules in ZSmart QRun, so without long duration for system integration, the whole QRun suite can be quickly ready for service fulfillment, once a customer order is accepted, the order orchestration, resource assignment, provisioning can be automatically executed according to what is configured; for onsite task, the filed technician can make real-time interaction on a mobile application with backend systems, in order to make sure SLA for a customer is met, thresholds against alarm and alert on order & task level can be preconfigured and monitored during the whole fulfillment process.
Quick service assurance
For alarms rising from network or complaints of customers, ZSmart QRun can rapidly map them with the corresponding handling workflows based on trouble type and other preconfigured rules, and the powerful testing &diagnose feature can be called via integration with your multiple existing diagnostics tools/systems for quick trouble shooting, when a trouble need to be intervened onsite, The corresponding maintenance task can be dispatched to the suitable field technician, and then the task is pushed to the mobile application for in-time clearance, during the whole handling process, Similarly, threshold against alarm &alert on the trouble ticket and task can also be pre-configured and monitored.
With broad compatibility across multiple types of infrastructure, the operator can choose a CAPEX effective way to deploy ZSmart QRun as needed; ZSmart QRun contains rich out the of box functionalities, workflows, provisioning interface and pre-integrated modules, so it costs less to integrate with your legacy IT and network; in the perspective of evolution, owe to the separated service architecture of product core and application, the OPEX will be much less compared with the traditional way.
Product core and service package are developed and evolved separately under this loosely coupled architecture, public core functionalities can also be reused for different service packages, and there is on inter-impact between different service packages in case of single exception, so the system can be kept as robust & stable
In the mobile times, a mobile application is inevitably used to improve O & M efficiency, Zsmart QRun also contains mobile applications for working on the move, a with a consolidated mobile application, various kinds of operational works are supported, including field survey, field installation and troubleshooting, daily affairs such as ask for leave and request approval, etc.
For frontend web interface, HTML5 is adopted by ZSmart QRun and the main web interfaces are optimized fully on different types of browser, so you can experience the suite on what you like such as chrome, IE, Firefox, Safari etc.; for GUI presentation and layout, popular web technologies like Bootstrap and JQuery is respectively adopted, so the interface are more friendly.
For the backend technical architecture, cloud native technology is adopted by ZSmart QRun, cooperated by micro-service. Besides traditional physical servers, you can also deploy the system directly on the cloud infrastructure, in that case, the system can be flexibly scaling in or out according to preconfigured policies under actual service situation; by this feature, you no longer need to worry about the system stability and can be more focused on business growth and evolution.
BizSDK is the tool for service packages (Internet, VOIP, TV etc.) evolution and delivery, each value package mainly contains provisioning adaptors, service fulfillment workflow and resource processing components etc., with bizSDK, the service package can be quickly developed & configured in the R&D environment and then easily deployed or uninstalled in the production &testbed environment just by clicking of buttons.
As we know, in many projects, Oracle License expense is never small proportion, taking that in consideration, besides compatibility with Oracle as before, ZSmart QRun also can be deployed on strong and popular open source DBs (e.g. MySQL, PostgreSQL etc.), even in the big scale project, you can choose the combination mode of DBs like My SQL for storage, MongoDB for query to achieve high performance.