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    True

    True Corporation

    Customer Information        

     

    True Corporation Public Company Limited (TRUE) is a communications conglomerate in Thailand. The company categorizes the business into three core segments: TrueVisions provides cable TV services, TrueOnline provides internet services, and TrueMove H is one of the largest mobile operators in Thailand. The company offers public telephone, Internet, mobile phone and fixed-line, and pay television services; and broadband Internet, Wi-Fi, and television and digital platforms.

     

    Project Background

    TRUE’s legacy OSS/BSS systems were weak and slow, which affected the market development. It was imperative for TRUE to upgrade their entire operational and business support systems (OSS/BSS) to provide agile service, flexible operation support solution for better customer experiences. Moreover, the outdated IN charging system had become a large obstacle to taking advantage of the operator’s integrated network and powerful 3G and Wi-Fi services.

     

    ZSmart OCS Solution

    TrueMove leverages ZSmart OCS (online charging system) as the operation support platform to integrate charging of its mobile, fixed-line, Wi-Fi, and broadband services, which allows the operator to provide comprehensive service packages for subscribers. These personalized packages precisely meet the diversified requirements of subscribers and increase their adhesiveness.

     

    • Differentiation: ZSmart OCS focuses on differentiated marketing strategies and diversified services of TrueMove.

     

    • Integration: ZSmart OCS can be used as a comprehensive network operation support platform for GSM, WCDMA, NGN, PHS, broadband, Wi-Fi, and TV services.

     

    • Large capacity: ZSmart OCS is providing services for 16 million TrueMove subscribers.

     

    Project Background

    • True is in urgent need of improving its QoE and network efficiency in the context of explosive broadband traffic increase.

     

    • True needs to develop the FTTx network to expand its mobile services and market share.

     

    ZSmart OSS QRun Solution

    In July 2015, True invited in Whale Cloud to build its OSS system and deploy ZSmart QRun solution to improve True’s network operation efficiency.

     

    • End-to-end solution: ZSmart QRun supports end-to-end FBB service and operation processes, including planning, construction, service provisioning, and service assurance.

     

    • Large capacity: ZSmart QRun supports 4 million fixed-line subscribers (1.5 million FTTx subscribers, 0.8 million XDSLR subscribers, and 1.7 million cable TV subscribers), helping True enable digital life for its subscribers.

     

    • High efficiency: ZSmart QRun improves operation efficiency and reduces OPEX.






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