Zain Group is the pioneer of mobile telecommunications in the Middle East and Africa market covering over 50 million customers. Zain KSA is one of the largest subsidiaries of Zain Group, also the dominant telecom service provider in the Kingdom of Saudi Arabia (KSA) with coverage of 94% of the population.
Zain KSA has started to offer convergent telecom services and IoT business since 2016, and unveiled its 5G service in government sectors like Airport, Hajj season and E-Visa since 2019.
With its leading market position, Zain KSA has the duty to set out clear vision and strategy, to embark on its consumer, business and government customers to start digital journey with properly selected technology partner.
Meanwhile, Whale Cloud is the largest solution provider for business customers within Alibaba Group, with deep knowledge of providing ICT solutions, digital technologies and know-hows of digital transformation, it became the ideal partner of Zain KSA to realize the digital vision.
The digital journey begins with private cloud platform. Whale Cloud rolls out cloud services based on Alibaba Cloud solution: Apsara cloud, by providing end-to-end services including consulting, design, build, implementation and maintenance services to Zain.
Apsara cloud can meet business customer needs with an open, flexible and reliable architecture, as well as the government requirements in terms of data sovereignty and security.
The Apsara private cloud platform has unparalleled benefits compared to other industry solutions:
In addition, Whale Cloud will provide local team to Zain KSA with round-the-clock services. The collaboration started in September 2019 and the project went live in February 2020.
Apsara cloud platform embeds with AI and data analytics technologies, which can facilitate Zain KSA to seize new business opportunities in the 5G era with IoT business, to rapidly respond to market needs with innovative services.
The collaboration between Zain KSA and Whale Cloud has showcased the innovative practices of new business model: starting private cloud platform but expand to pubic and hybrid cloud services to nationwide market.
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