Guide to Digital Future with Digital Telco Maturity Map (DTMM)
Telecom business operators are seeking approaches to keep the pace of digital wave with clear minds and objectives: Leveraging the digital technologies to achieve improved operational efficiency, enhanced customer satisfaction and create new revenue streams with innovative business models and digital services. Whale Cloud is obliged to make contribution to this transformation with our profound telecom industry knowledge and practical transformation projects from Alibaba Group. We build such Digital Telco Maturity Map (DTMM) framework to provide a holistic view with consideration of customer, technology, architecture, operation and business model to address the digital transformation needs together with global telecom operators.
HOW IT CAN HELP
This DTMM can be the guidebook to accomplish the digital journey. It helps telecom operators to initiate transformation and will expand to adjacent industries in a phased approach, ideally it could be the transformation foundation for SME customers.
With DTMM, CSPs can clearly judge their digital status and can draft out their digital journey plan.
Concept of Maturity Map
In brief, the maturity map explains the transformative approaches in four dimensions as illustrated in the following figure:
Assess Your Digital Maturity
Whale Cloud DTMM provides clearly defined 346 checkpoints, CSPs can assess their digital maturity and service capabilities. In each domain, Whale Cloud can provide corresponding solutions to meet the requirements.
Based on evaluation result, CSP can position itself in 3 levels: Beginner, Developing and Mature.
DTMM helps CSPs to check their digital maturity level and identify the areas to improve so that it can take actions to make necessary investments to improve the maturity level.