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    ABOUT US

    Recruitment

    Talents are the valuable wealth of Whale Cloud technology, and the source power to maintain the advanced nature of the industry. Adhering to the belief of "respecting knowledge, caring for talents, and knowing how to make good use of them", Whale Cloud has established a series of mechanisms to introduce, train, use and motivate talents. With competitive salary, good personal development space, respect and care for talents, and the vision of setting up a world brand, Whale Cloud has attracted a large number of IT elites to devote themselves to the cause of Whale Cloud technology. After years of cultivation, a talent team with profound technical background and high professional quality has been formed, providing strong support for product development and service.

     

    The campus recruiting areas cover China and some overseas countries, and the recruiting schools cover more than 100 key universities and overseas key professional schools. The 2017 campus recruitment, the first time to recruit overseas students in China, strengthens cultural collision and enhances interaction and communication. So far, more than 50,000 people have participated in campus recruitment and over 2,700 have been recruited.

     

    Position:  Project Delivery Engineer


    Work Location:  Malaysia, Singapore, Thailand, India, Indonesia, Nepal,
    Namibia, Myanmar, Sri Lanka, Belgium, Luxembourg, Netherlands…

    We have running projects in more than 80 countries all around the world. Kindly send your resume to our recruitment email and we will contact you ASAP.

    international_recruitment@iwhalecloud.com

     

    Number of Recruitment:  20

     

    Responsibility:
    1. Involves in the delivery of telecom software project.

    1. Provide 2nd level support and required remote standby for operational support.
    2. Support maintenance tasks, including troubleshooting customer complaints, system health check, system backup, voucher creation and etc.
    3. Liaison with external parties and vendor to support and manage network for implementation and operational task.
    4. Translate business requirement into detail network deliverable.
    5. Work closely with Product and Regulatory for new requirements and support
    6. MVNO network nodes includes: IN (OCS, SCP), VAS (SMS, USSD, IVR, IGW), and BSS (API Proxy, MNP, DRMS, Provisioning, Subscription Engine).

     

    Requirement

    1. Candidate must possess at least Bachelor's Degree in Information Technology/Computer Science, Electrical/Electronic or equivalent.
    2. Technical skills in SQL/LINUX.
    3. Have experience in telecom project is an added advantage.
    4. Required language: English. Candidates who can speak or read Mandarin is an added advantage.
    5. Resourceful, good analytical and problem solving skills with positive customer service attitude.
    6. Self-motivated, team work and able to work independently.

     

    Position: Service Consultant(Business Analyst)

     

    Work Location: Kuala Lumpur, Singapore, Europe

     

    Responsibilities:

    1. Participate in project needs analysis, participate in system design, responsible for summary and detailed design.
    2. Responsible for product related architecture design, improvement and optimization, and assist in various technical problems encountered in development.
    3. Assist product manager to complete product program communication and documentation.
    4. Responsible for sourcing new business opportunities.
    5. Organize for the overall responsible job of the pre-sales project.
    6. Responsible for project tender response, clarification, program integration and review.
    7. Responsible for coordinating account managers to complete business performance indicators.
    8. Responsible for on-site presentation, clarification and demonstration of pre-sales projects.
    9. Responsible for the opening of large-scale comprehensive projects from the standard to the delivery.

     

    Requirements:

    1. More than 4 years working experience as a software Business Consultant/Business Analyst.
    2. Candidates who with telecom BSS project experience is an added advantage.
    3. Proficiency in product and program and good communication skills.
    4. Have good communication and guidance skills.
    5. Required language: English. Candidates who can speak Mandarin is an added advantage.

     

    If you interested, please send your CV to:
    international_recruitment@iwhalecloud.com

     


     

    Position: Business Development Manager

    Location: Mexico

     

    Job Details:

    Industry: Information Technology & Services, Telecommunications

    Employment Type: Full-time

    Job Functions: Information Technology, Consultant, ERP, Software

     

    Purpose: The Purpose of the Business Development Manager is to review business processes in Business support systems domain (OSS is an Operating Support System used to support telecom business operations) in order to gain a complete understanding of business flows, current procedures and the relationships with outer systems, identify improvements, document those processes, and connect business people to information technology groups.

     

    Responsibilities:

    • Extract requirements - Requirements play a key part in OSS construction project. Incomplete or improper requirements usually lead to project failure. A business consultant determines a project’s requirements by extracting them from business or government policies, as well as from current and future users, through interaction and research.
    • Translate requirements - The business consultant must be adept at translating business requirements to technical requirements. This includes using powerful analysis and modeling tools to match strategic business objectives with practical technical solutions.
    • Verify requirements - The business consultant is most knowledgeable about use cases; therefore they continually verify the requirements and reject implementations that do not advance business objectives. Verifying requirements is accomplished through analysis, test, demonstration and inspection.
    • Managing requirements - Typically, a formal requirements presentation, review and approval session occurs, where project schedules, costs and duration estimates are updated and the business objectives are revisited. Upon approval, the business consultant transitions into requirements management activities for the rest of the IT solution life cycle.
    • The business Consultant uses modeling tools to document the current state of business processes as well as the desired future state. The business Consultant responsible for the knowledge transfer of business implications to the developers and project managers.

     

    Qualifications & Skills:

    • Bachelor’s degree or plus, preferably in Computer Science/ Telecommunication or some other relevant major
    • More than 3 years of working experience in IT industrial. Knowledge of telecom industrial, especially have understanding and knowledge of OSS, CRM, Billing, data analytics, is preferred.
    • Business level English: Fluent
    • Fluent use of Microsoft office software including Word, Excel, PPT, Visio.
    • Good presentation and negotiation skills.
    • Excellent written and oral English communication skills.
    • Comprehensive knowledge and the insight of the telecom industry, following up Industry events and trends of TMF, ETSI, 3GPP, etc is preferred.

     

    Contact person: Xu.xin@iwhalecloud.com

     


     

    Position: System Consultant

     

    Location: Tentative Luxembourg city, follow-up with European project arrangements

     

    Purpose: The Purpose of the System Consultant is to review business processes in Business support systems domain (OSS is an Operating Support System used to support telecom business operations) in order to gain a complete understanding of business flows, current procedures and the relationships with outer systems, identify improvements, document those processes, and connect business people to information technology groups.

     

    Responsibilities:

    • Extract requirements - Requirements play a key part in OSS construction project. Incomplete or improper requirements usually lead to project failure. A business consultant determines a project’s requirements by extracting them from business or government policies, as well as from current and future users, through interaction and research.
    • Translate requirements - The business consultant must be adept at translating business requirements to technical requirements. This includes using powerful analysis and modeling tools to match strategic business objectives with practical technical solutions.
    • Verify requirements - The business consultant is most knowledgeable about use cases; therefore they continually verify the requirements and reject implementations that do not advance business objectives. Verifying requirements is accomplished through analysis, test, demonstration and inspection.
    • Managing requirements - Typically, a formal requirements presentation, review and approval session occurs, where project schedules, costs and duration estimates are updated and the business objectives are revisited. Upon approval, the business consultant transitions into requirements management activities for the rest of the IT solution life cycle.
    • The business Consultant uses modeling tools to document the current state of business processes as well as the desired future state. The business Consultant responsible for the knowledge transfer of business implications to the developers and project managers.

     

    Qualifications & Skills:

    • Bachelor’s degree or plus, preferably in Computer Science/ Telecommunication or some other relevant major
    • More than 3 years of working experience in IT industrial. Knowledge of telecom industrial, especially have understanding and knowledge of OSS, CRM, Billing, data analytics, is preferred.
    • Business level English: Fluent
    • Fluent use of Microsoft office software including Word, Excel, PPT, Visio.
    • Good presentation and negotiation skills.
    • Excellent written and oral English communication skills.
    • Comprehensive knowledge and the insight of the telecom industry, following up Industry events and trends of TMF, ETSI, 3GPP, etc is preferred.

     

    Job Details:

    • Industry: Information Technology & Services, Telecommunications
    • Employment Type: Full-time
    • Job Functions: Information Technology, Consultant, ERP, Software

    Contact the job poster: zhou.shuhui01@iwhalecloud.com

     

    CLIENT SERVICE ASSISTANTS TRAINEEM/F- Luxembourg

     

    Whale Cloud Technology S.A.R.L.- Luxembourg

     

    Are you captivated by new telecommunication technology and digital transformation trends?

    Do you want to join a creative company and work with our cooperating partners from POST Luxembourg?

     

    WCT now is looking for new talents who wish to open a new chapter in their career. We provide 3-6 months internship, then a CDD/CDI contract according to the performance.

     

    Job Description:

     

    Client Service Assistant is responsible for the contact with our clients in connection to the products and services provided. This includes everything from client on boarding to day-to-day query handling, support and reporting. Respond, investigate and follow-up on emails/queries received in a timely manner and in a customer focused approach. The Client Service Assistant interacts with international contacts on a daily basis.

     

    Essential Job Duties:

     

    • Create several full-in tickets through the Zsmart system, track these tickets and make a feedback for the problems received for each call/intervention.
    • Communicate with clients.
    • Serve as a key point of contact for external clients with regard to daily servicing inquiries.

     

    Skills, Education and Experience:

     

    • Willing to stay long term, high team spirit and dynamic
    • Ability to priorities tasks in a frequently hectic environment
    • Excellent communication skills and fluent in Chinese, English and French (Both written and spoken)
    • Any other language will be a strong asset
    • Experience in helpdesk is considered a benefit
    • Minimum Bac +3 diploma, preferable in computer science
    • Solution driven & problem solving oriented
    • Good skill in using informatic tool especially Office

     

    Industry:

     

    Telecoms, Telecommunication, IT

     

    Employement Type:

     

    Full-time

    From Monday to Friday; Flexible working time from 6 A.M. to 22 P.M.

     

    Job Functions:IT Client Service

     

    Contact the job poster: zhou.shuhui01@iwhalecloud.com

     


     

    Position: Senior Sales Consultant

     

    Work Place:The Hague – Netherlands

     

    Purpose:The primary purpose of the Senior Sales Consultant is to develop and implement the go-to market strategy for ZSmart B/OSS products and solutions in Europe especially in Benelux, “PIGS” and achieve their overall revenue goal. Candidate will develop an opportunity plan containing the value proposition for all Whale Cloud’s targeted line of ZSmart product to potential customers & prospects in that territory.

     

    Responsibilities:

    • In this position, candidate will be responsible for identifying and qualifying opportunities, as well, as develop and drive strategy. It is expected that the Senior Product Sales Executive foster and nurture executive relationships positioning the WhaleCloud executive team to achieve their goals. In that scope, candidate works:
    • With the Sales Manager and team to develop and execute programs to drive pipeline & close deals
    • With the Regional Sales Team to educate target accounts on the solution set and conducts account planning for strategic deals
    • To lead efforts to establish, develop, and expand market share and revenue attainment within specific accounts
    • To attain various sales objectives related to securing new business opportunities
    • Cultivate deep client business and technical relationships with C-suite, decision makers and influencers.
    • Drive the client’s innovation agenda, around strategic Whale Cloud offerings, technology and platforms.
    • To Lead Market Analysis, Competitive Intelligence and Portfolio Development and management.

     

    Qualifications:

    • University degree, preferably in Computer Science, Engineering or Business
    • Relationship & Trust Building within the internal and external customers
    • Knowledge of telecom industrial E2E processes and the market environment and competition
    • Deep understanding and knowledge of (but not limited) state of the art CRM, Billing, online charging, MVNE/O, Cloud computing, network virtualization, data analytics and OSS solution.
    • Comprehensive knowledge and the insight of the telecom industry, following up Industry events and trends of TMF, ETSI, 3GPP, etc
    • Acumen for Selling to Industries that sell Usage Base or Consumption based services or that are transforming from product toward subscription business model
    • Solid practices of Outcome and Business case selling
    • Territory planning ability to identify & prioritize opportunities
    • Able to articulate to potential customers the business value of an investment

     

    Skills:

    • Business level English: Fluent
    • Excellent presentation and negotiation skills
    • Time management skills & used to work under pressure and dealing with ambiguity
    • Excellent written and oral English communication skills and/or native Spanish/German/Dutch speaker.
    • Good communication skills to integrate with international team
    • Program/Project management skill and knowledge is appreciated

     

    Contact the job poster: Xiaoshan.li2@iwhalecloud.com

     


     

    Job Title: CVBS Engineer- Operations and management engineer for convergent billing system.

     

    Work Location: Yangon (Myanmar)

     

    Minimum Requirement:
    • Proficient in SQL, PLSQL (At least 3 years of experience)
    • Has worked on Linux or Unix based systems (At least 3 years of experience)
    • Has Basic networking knowledge (TCP/IP)
    • Has understanding of basic telecommunication networks and call flows
    • Bachelor’s Degree ( BE (IT) , ME (IT) , BCSc degrees are more preferable)

     

    Analytical Skills:
    • Ability to analyze, understand problems, troubleshoot them and make proper documentation.
    • Work closely with development team to ensure requirements are accurately mapped and suitable for development.

    Communication – ability to communicate ideas, data both verbally and written, in a persuasive and appropriate manner

    Preferred:
    Has telecommunications experience
    Is Oracle/ SQL certificate

     

    Contact the job poster: Ma.ThinThazinAung@iwhalecloud.com

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